In the ever-changing world where more people are enjoying a better life, there has been an increasing demand of new services across the borders as well as a better quality of service. New, better services are invented only through extensive market researches and constant reflections on businesses, which both require an advanced application of information and communication technologies. Among them, more attention has been paid to various types of e-service, which is a prominent application of various information and communication technologies. In due course, advanced techniques on knowledge management in a broad sense are becoming all the more important to cope with gigantic, diverse data that are obtained from various sources.

Following the success of the preceding international workshops on e-services and knowledge management, the 5th IIAI International Conference on e-Services and Knowledge Management, IIAI-ESKM 2014, brings together scientists, engineers, computer users, and students to exchange and share their experiences, new ideas, and research results about all aspects (theory, applications and tools) of E-Services and knowledge management, and discuss the practical challenges encountered and the solutions adopted. The conference will cover a broad set of research topics including, but not limited to, the following:

Sachio Hirokawa, Kyushu University, Japan

Tsunenori Mine, Kyushu University, Japan

Tetsuya Nakatoh, Kyushu University, Japan

Antoine BOSSARD, Advanced Institute of Industrial Technology, Japan
Kiyota Hashimoto, Osaka Prefecture University, Japan
Tetsuya Nakatoh, Kyushu University, Japan
Emi Ishita,Kyushu Univeristy,Japan
Kensuke Baba,Kyushu Univeristy,Japan
Yasuhiro Yamada,Shimane University,Japan
Daisuke Ikeda,Kyushu Univeristy,Japan
Tsunenori Mine,Kyushu Univeristy,Japan
Kazutaka Shimada,Kyushu Institute of Technology,Japan
Makoto Haraguchi,Hokkaido University,Japan
Yoshiaki Okubo,Hokkaido University,Japan
Ji-Hoon Kang,Chungnam University,Korea
Jason J. Jung,Yeungnam University,Korea
Kazumi Nakamatsu,University of Hyogo,Japan
Chattrakul Sombattheera,Mahasarakham Univeristy,Thailand
Haibo Yu,Shanghai Jiao Tong University,China
Tadachika Ozono,Nagoya Institute of Technology,Japan
Masayuki Numao,Osaka University,Japan
Shigeo Sugimoto,Tsukuba University,Japan
Ladjel Bellatrech, LISI/ENSMA,France
Jawad K. Ali, University of Anbar,Iraq
Gloria Wren, Loyola University Maryland,USA
Roumen Kountchev,Technical University of Sofia,Bulgaria
Valentina Emilia Balas, Aurel Vlaicu University of Arad,Romania
Adrian Gligor, Petru Maior University of Tg. Mures,Romania
Ajith Abraham, Technical University of Ostrava,Czech
Sinisa Randjic,University of Kragujevac,Serbia
Margarita Favorskaya,Siberian State Aerospace University,Russia
Miroslav Svitek,Czech Technical University,Czech
Flavien Balbo,Paris-Dauphine University,France
Hercules Antonio do Prado, Catholic University of Brasilia,Brazil
Edilson Ferneda,Catholic University of Brasilia,Brazil
Leandro Krug Wives,Federal University of Rio Grande do Sul,Brazil
Aboul Ella Hassanien, Cairo University,Egypt
Mario Koeppen, Kyushu Institute of Technology,Japan
George A. Tsihrintzis, University of Piraeus,Greece
Tulay Yildirim,Yildiz Technical University,Turkey
Gloria Phillips-Wren,Loyola University Maryland,USA
Toramatsu Shintani, Nagoya Institute of Technology, Japan
Toshiharu Sugawara, Waseda University, Japan
Shigeo Matsubara, Kyoto University, Japan
Akihiko Ohsuga, University of Electro-Cummunications, Japan
Satoshi Kurihara, University of Electro-Cummunications, Japan
Sei Yuichi, University of Electro-Cummunications, Japan
Naoki Fukuta, Shizuoka University, Japan
Hirofumi Yamaki, Tokyo Denki University, Japan
Yoshitaka Yamamoto, Univesity of Yamanashi, Japan
Takashi Yamanoue, Kagoshima University, Japan